As you may notice from this heading, there is no mention of talking. You must become an excellent listener to be completely successful in any communication environment. Learn how and when to ask the difficult questions and master the techniques that will get you the answers and information to all the questions you have, [...]

“Re-establishing the Call" and is especially effective re-engaging customers and prospects during the sales process and after extended periods of time in-between contact. This tactic ensures a smooth transition from the previous meetings to current meetings.

Social media and your personal and professional success is much more than a tweet here and a post there.  In this workshop we will uncover creative and unique ways to get the most out of your social media experience. Incorporate quality social media to stay connected with your social network and ensure your success. [...]

This “Trusted Advisor” has become all the rage as of late.  Learn and understand how to become “the Trusted Advisor” that provides education, information and insight to your customers and prospects. Five Opportunities makes becoming a trusted advisor a natural part of your everyday business.

Experience a deeper dive into dealing with and responding to objections.  What they mean and how to respond.  Learn what the first response to every objection should be.  Understand how to turn an objection into a positive.  Feel comfortable responding to an objection by closing for the sale or moving a process forward. [...]

Protecting and safeguarding our personal information and company data has become priority one. Follow along in this workshop to establish a solid foundation and reminder for the proper handling of all our data flowing both in-and-out of our computers and organization.

Learn the importance of positioning products, services, solutions, your company or even yourself. Positioning is one of the most important soft skills to master and should be a constant in every conversation or correspondence with your customers, prospects and fellow employees.

There are many details that go into presentations and any valuable time in front of the customer should not be wasted. Understand how to evaluate your presentation and exactly what needs to be accomplished for effective and pointed outcomes.  Realize the different roles of the involved players and what is expected from each one.  [...]

We are forever negotiating and there is never enough to be learned around this subject.  In this workshop we will focus on positive outcomes and how to negotiate both personally and professionally.  Negotiating starts from the first contact and is an important skill we all need to become more proficient and comfortable with as [...]